Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders placed on weekends or public holidays may experience slight delays in processing.
Shipping Time We ship worldwide from Shanghai, China. Estimated delivery times:
- United States: 8-20 business days
- Europe: 5-20 business days
- Middle East: 10-15 business days
- Other regions: 15-30 business days
Delivery times are estimates only and may vary due to customs processing or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges may be shared between the buyer and seller depending on the situation. We are not responsible for delays caused by customs processing.
Order Tracking Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at sales@fdivinek.com within 7 days of the expected delivery date.